Senior Support Specialist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

With effect from 01 April 2026, NHS Scotland is reducing its full time working week from 37 to 36 hours per week, there will be no change in full time pay.

NHS Tayside has an exciting vacancy for a Senior Systems Specialist / Network Engineer to work within the Network Services Team, this is part of NHS Tayside Digital Directorate and provides critical Data Network Services to all NHS Tayside facilities including Hospitals, GP Surgeries, and Primary Care sites.

The job entails providing leadership and delivery within all aspects of Network Services including, but not exclusively, the following: LAN, WAN, DNS, VPN, Remote Access, Network Cyber Security, Firewalls, WiFi, routing and Network Management Platforms including Solarwinds and Cisco Enterprise Management platforms.

The postholder will be responsible for scoping, driving and implementing new technologies / solutions as well as evaluating existing implementations and future roadmaps including capacity planning. This will involve managing complex projects but also maintaining our crucial Business as Usual function handling incident, request and problem functions whilst also being a point of escalation for any service impacting Major incidents.

The postholder will have excellent technical and non-technical communication skills and line management responsibility so must be familiar with managing technical teams.

This role will include the above but is not restricted to these responsibilities.

You require extensive experience of Enterprise grade infrastructure management.

You will have a degree of autonomy within your role and will report to the Network Service Delivery Manager.

You will be offered training relevant to the role and there are opportunities for professional development and career progression within the wider directorate.

The candidate must have the ability to transport expensive equipment between sites during part of normal day to day unsupervised and unaccompanied activities as well as during weekend on-call.

The Digital Team are currently based in Mac Kenzie Building, Ninewells, Dundee, however some flexibility, with the team working remotely at times.

This is a permanent, full time post (37 hrs per week reducing to 36 in April 2026). Flexible working arrangements can be considered. We aim to provide an environment that encourages work/life balance.

* Informal enquiries to:
Mr Scott Burden, Service Delivery Manager, email: scott.burdent, tel: ext. 57208, also refer to the Person Specification, and Job Description for more details.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

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