Support Worker, Mental Health

We are looking for a confident Support Worker with a passion for delivering outstanding care. You’ll be working 42 hours a week (12‑hour shifts, day and night) and will be making a positive difference to the lives of the people in our care at Cygnet Wallace Hospital, an 18‑bed specialist high‑dependency complex care service in Dundee.

Cygnet Health Care has been delivering specialist mental health services for more than 30 years, empowering thousands of people across 150 sites. Our team of 10,000 employees works to provide high‑quality care for individuals with learning disabilities, autism and complex needs.

Day‑to‑day duties include:

• Offer enhanced care with a flexible learning approach to all service users.
• Provide guidance and encouragement through physical and emotional support.
• Learn about each individual’s specific needs and assist in the most appropriate way.
• Assist with medical and welfare needs.
• Report on medical and welfare needs as required.
• Safeguard and maintain a safe, clean environment for all.

• Starting pay of £13.61 per hour, £13.81 per hour post‑probation, increasing to £14.01 per hour at 18 months.
• Flexible working with overtime opportunity.
• Regular coaching and appraisal.
• Expert supervision and peer support.
• Employee discount savings and Cycle to Work scheme.
• Shopping, travel, leisure discounts and a range of healthcare and financial benefits to support you both in and out of work.

• Genuinely driven with a desire to make a real difference in people’s lives.
• Excellent communicator and a good team player.
• Sensitive, intuitive, with the energy required to provide a trusting, stimulating and varied environment.
• Passionate about empowering and supporting service‑user independence.

Successful candidates will need:

• Current Knowledge, Attitude and Practice (KAP) competency for working with people with learning disabilities.
• Appropriate statutory or professional qualifications, such as HPB, CT, CILEx, NCC, or equivalent.
• Experience working in a complex care environment, preferably with learning disabilities and/or autism.
• Good safeguarding and health and safety awareness.
• Strong communication and team working skills.
• Responsive, flexible and proactive approach to change.

Successful candidates will be required to undergo an enhanced PVG check.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.