Administrative Services

An exciting opportunity has arisen to join NHS Shetland’s Clinical Governance and Risk Team as a Risk and Incident Facilitator.

You will support effective risk and adverse event management across NHS Shetland, providing practical advice, system support, training and analysis to help teams identify, manage and learn from risks and incidents.

Key responsibilities include:

• Supporting staff and managers with risk and adverse event reporting and management.
• Monitoring incidents, investigations, risk reviews and actions to support timely completion.
• Administering the risk and incident management system and supporting users.
• Maintaining data quality and analysing information to identify themes, trends and areas for improvement.
• Producing clear governance information and supporting the sharing of learning across NHS Shetland.

You will have a relevant degree or equivalent knowledge and experience, with strong analytical, IT and communication skills. Experience of information systems and analysing and reporting data is essential.

Knowledge of risk management, adverse events, clinical governance, quality or patient safety would be advantageous, although applicants with relevant transferable skills are encouraged to apply.

This is an excellent opportunity to help shape NHS Shetland’s developing risk management and assurance arrangements, including implementation of Healthcare Guardian, our new risk and incident management system.

Closing date: 29/11/26

Interview date: 10/12/26

Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.

In promoting equal opportunities, we welcome applications from all sections of the community.