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IT Support Systems Analyst

Second-Line IT Support Analyst – eJudiciary

Job in Dundee, Dundee City Area, DD1, Scotland, UK
Listing for: Ministry of Justice
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst
Job Description & How to Apply Below
A government agency is seeking a Second Line Support Analyst to provide IT services to the judiciary across the UK. The role focuses on managing incidents related to MS O365 and other digital services. Responsibilities include acting as a point of contact for support, maintaining documentation, and ensuring effective communication with users. Ideal candidates will have problem-solving skills, a strong understanding of digital services, and the ability to explain technical issues clearly.

Commitment to training and continuous improvement is essential.
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