Senior Field Delivery Engineer

Dundee, Perth, Inchture, Abernyte & Surrounding Areas
Permanent Full-Time
Mon-Fri, 9:00am-5:30pm + 1-in-4 OOH Rota
Company Van + Large Company Benefits

We're looking for a Senior IT Field Delivery Engineer to deliver high-quality onsite support to customers across multiple locations.

You'll work with a wide range of IT hardware and software technologies, supporting everything from desktops and laptops to servers, networks, and retail equipment.
This role requires security clearance or willingness to obtain it.

• Diagnose, repair and replace: PCs, laptops, printers, servers, retail tech & peripherals
• Complete customer rebuilds and desk-side configurations
• Support and mentor fellow engineers
• Provide cover for planned/unplanned absences at customer sites
• Achieve SLAs and performance targets
• Maintain real-time updates via mobile device, including part movements and RMA management
• Lead and support IMAC projects
• Take part in a 24/7 on-call rota (1:4)
• Ensure compliance with H&S, company policies, and customer processes
• Maintain company assets to a high standard

• Professional, customer-focused attitude
• Full UK driving licence
• Strong communication and interpersonal skills
• Self-motivated with great organisational ability
• Relevant technical certifications or equivalent experience
  • CompTIA A+ and Server+ preferred
• Ability to work at height and undertake manual handling tasks
• Positive, team-orientated approach

Competitive base salary
Company van
Flexible benefits scheme
Large company perks & wellbeing support
2 paid volunteering days per year
Career development & training on new technologies