Trainee Client Advisor

Company

Marsh Commercial

We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in Glasgow OR Dundee. This is a hybrid role that has a requirement of working at least four days a week in the office.

We have an exciting opportunity here at Marsh Commercial as we are looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role you’ll be responsible for servicing both new & existing clients with a range of commercial insurance products. For this role we are happy to consider those with either personal lines or commercial insurance experience as well as those without any prior insurance experience.

If successful you’ll be provided with a first‑class induction as well as be given the opportunity to attain chartered insurance qualifications. Once you have received initial training and support you will be responsible for servicing a dedicated portfolio of clients this can involve managing renewals invoicing producing new quotes upselling / cross selling additional products whilst handling any additional queries that are presented.

• Provide excellent client service on all aspects of account management to our clients ensuring client needs are identified and met in line with agreed service standards
• Ensure timely completion of all set tasks ensuring client satisfaction at all times
• Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
• Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
• Through training coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

• Ideally you’ll have a minimum of 1 year’s experience within insurance this can be from either personal lines or within commercial insurance
• Strong literacy numeracy administration and communication skills that can be demonstrated via qualifications / grades gained during education
• Ability to remain calm under pressure and be able to work flexibly when required
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• Have experience utilising the Microsoft Office suite and similar products

• A desire for a long‑term career within the insurance industry
• A thirst for learning and the opportunity to study for further insurance related qualifications

• We help you be your best through professional development opportunities interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well‑being.

Marsh business of Marsh McLennan (NYSE : MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses :
Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90 000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on Linked In and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex / gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable…