Accommodation Manager

Are you an experienced Accommodation Manager, Property Manager, Residence Manager or hospitality leader looking for a hands-on management role with real commercial influence?

Hub Students Dundee is looking for a commercially minded Accommodation Manager to lead the day-to-day operation, resident experience and commercial performance of The Hub, a well-established student accommodation provider in central Dundee.

The Hub currently manages 507 ensuite bedrooms across 113 HMO properties and has a strong reputation for affordable, well-located student accommodation. The business is now entering an exciting phase of reinvestment, with a major refurbishment programme underway to improve flats, buildings and resident spaces.

This is a key leadership role, working directly with the Company Directors to ensure strong occupancy, high standards, excellent resident satisfaction and full compliance across the site.

What's in it for you?

• £37,000 - £40,000 salary
• Discretionary performance bonus
• Private healthcare assistance
• Death in service insurance
• Company pension
• Free on-site parking
• 33 days holiday including Scottish public holidays
• Monday to Friday working hours
• Direct involvement in commercial and operational decisions
• Opportunity to help shape a growing business during a major investment phase

The Role

As Accommodation Manager, you will take ownership of site performance, leading the team and ensuring The Hub continues to deliver a safe, well-managed and positive experience for students.

Your responsibilities will include:

• Leading, motivating and developing the site team across residence, compliance and customer service
• Driving resident satisfaction, retention, rebookings and online reputation
• Ensuring high standards across rooms, buildings, maintenance and communal areas
• Managing resident feedback, complaints and escalations professionally and quickly
• Ensuring full HMO, health and safety, safeguarding and statutory compliance
• Supporting budget management, cost control and income delivery
• Identifying opportunities to improve occupancy, revenue, service and operational efficiency
• Working with the Directors and Maintenance Manager to support the ongoing refurbishment programme
• Maintaining accurate records, reports and audit-ready compliance documentation

About You

We are looking for someone who is commercially aware, organised, people-focused and confident taking ownership of a busy accommodation operation.

You will need:

• Leadership experience in student accommodation, PBSA, residential property, hospitality, hotels or a similar operational environment
• Strong people management, coaching and communication skills
• Good commercial awareness, including experience with budgets, KPIs or occupancy targets
• A strong customer service mindset and the ability to resolve issues quickly and professionally
• Good knowledge of health and safety, housing compliance or safeguarding responsibilities
• Excellent organisational skills and strong attention to detail
• Good IT skills and confidence using operational or reporting systems
• Experience of the Dundee student market, PBSA sector, HMO regulations, Stu Rents Concurrent, ASRA, SAL or Property Mark would be advantageous, but is not essential.

Apply Now

If you are an experienced operational leader looking for a hands-on management role with commercial responsibility and the opportunity to influence a growing student accommodation business, we would like to hear from you.

Apply today by attaching your CV to the link provided.