Operations Manager

Location:

Dundee Science Centre, 14 Greenmarket, Dundee, DD1 4QB

The Operations Manager is a key leadership role responsible for ensuring Dundee Science Centre delivers an exceptional, safe, efficient and commercially successful visitor experience. This role sits at the heart of the organisation’s day-to-day operations, leading front‑line teams and operational functions to create engaging experiences that inspire curiosity and delight visitors.

This exciting role has been developed to support the delivery of Dundee Science Centre’s 2025–2030 Strategic Plan. We are seeking an experienced and motivated people manager to lead operational teams, drive continuous improvement, and ensure the Centre’s facilities, visitor services and commercial activities operate to the highest standards.

Working closely with the Head of Centre Services and Operations, the successful candidate will lead the delivery of:

• Outstanding visitor experiences
• Effective day‑to‑day operational management of the Centre
• Commercial performance across admissions, retail, and café
• Facilities and maintenance activities that support a safe, welcoming and inspiring environment
• A positive, values‑led culture that empowers teams to deliver excellence

The Operations Manager will contribute to the organisation’s strategic priorities through strong operational leadership, continuous improvement and a commitment to delivering exceptional service, ensuring Dundee Science Centre remains a leading visitor attraction.

Final date to receive applications:
Thursday 23/07/2026