Principal Lead - Centre Workforce Intelligence; CWI

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation:
Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

Flexible

Location:

PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Fixed Term, Full Time, 36 hours per week

Fixed-term or Secondment** until 31 March 2028

For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

Recognising the value and contribution of social care, PSD Scotland has established a new Social Care and Communities Directorate as a dedicated corporate function. The work of the Social Care and Communities Directorate builds on and expands the existing education, training, workforce development and workforce data and technology provided by PSD Scotland to the social care sector.

The Centre for Workforce Intelligence (CWI) is a new team that sits within the Social Care and Communities Directorate of PSD Scotland. Commissioned by the Scottish Government, as one of the key actions in the National Workforce Planning Improvement Framework, it aims to support strategic workforce planning across the system.

The Centre for Workforce Intelligence will provide structured planning and support at national and local levels, including translating national workforce strategy into tools, actionable intelligence and operational guidance to enable effective, evidence-based workforce planning. It will strengthen national coordination, improve data quality and support scenario modelling, feeding valuable workforce intelligence into national decision making. It will explore unexplained variation and support integration of workforce, service and financial planning.

The Centre for Workforce Intelligence will strive to be a "single source of truth", delivering workforce insights but also educational resources, tools and guidance to further the skills development of workforce planners, therefore strengthening workforce planning capability across the system.

We are seeking an enthusiastic and experienced Principal Lead to join the newly established Centre for Workforce Intelligence (CWI) team.

Reporting to the Head of Programme, you will be responsible for managing the formation and strategic direction of the CWI. This includes scoping and facilitating agreement around the ambition, objectives and requirements for a sustainable long-term operating model and leading the development of strategic, outline and final business cases if required.

Do you want to help shape the future of workforce planning in Scotland?

Do you enjoy rising to the challenge in a fast paced, complex and political environment?

Do you enjoy collaborating with lots of stakeholders to co-develop, complex and innovative programmes of work?

Do you have a passion for workforce planning, programme management and using data?

Do you want to use your workforce planning knowledge and skills to improve the sustainability of the healthcare workforce?

Working within the Centre for Workforce Intelligence you will have the opportunity to be part of a high profile national programme that will help shape the future of workforce planning in Scotland, supporting real change within the system and making a difference to people’s every day working lives.

Does this sound like you?

• Experience in successfully scoping, establishing and managing health workforce…