Customer Supply Planner

At Argenta, we’re more than a company - we’re a global team, dedicated to healthier animals. We believe that when their lives are made better, we're all the better for it.

Founded in 2006, we support companies big and small to develop and manufacture health products for pets and livestock. Our trusted, innovative solutions cover every stage of the process, from molecule to market.

We are in a unique position: the world’s only combined contract research and contract development and manufacturing organisation (CRO/CDMO) dedicated solely to animal health.

We are ambitious, growing, and building a One Team culture, grounded in our values:

• We are team players.
• We are doers.
• We are customer‑centric.
• We are innovators.

As a global company, we value diversity and the richness it brings - across locations, career stages, backgrounds, and experiences. When every person brings their best “paw” forward, we make animals’ lives better.

With bases in New Zealand, the US, the UK and Europe, our 900+ colleagues are driven by our partnership approach and purpose:
Healthy Animals. Let’s Make It Happen, Together.

Team players who want to do great work and find innovative ways to make animals’ lives better through our customer‑centric efforts should apply.

An amazing opportunity has arisen for a Customer Supply Planner, within our Dundee manufacturing site. The Customer Supply Planner will be responsible for translating the product needs of our clients into a plan that delivers those products on time in full. Acting as the interface between customer and manufacturing site, this role is responsible for ensuring that we can meet the Master Production Schedule (MPS) and drive the resolution of any constraints to the satisfaction of the client.

• Key point of contact with representatives of our client base, planning finished goods delivery on time in full and ensuring client satisfaction.
• Receive, interpret and validate regular client product forecast updates. Process client orders.
• Co‑ordinate client information flow of demand changes, client‑supplied material, artwork version changes, client‑specific systems/reporting, phase in/out of material changes.
• Using client‑derived forecast, detail, develop and maintain an 18‑month Master Production Schedule (MPS), balancing customer demand with available capacity and constraints on a monthly basis.
• Communicate and gain consensus across all functions for the MPS.
• Drive resolution of capacity constraints within work centres and ensure any major capacity issues are escalated appropriately.
• Formal initiation of Change Controls related to packaging components.
• Part Creation and Bill of Materials (BOM) Amendments, including management of old code obsolescence and phase‑out activities.
• Ensure Materials Requirements Planning (MRP) parameters are regularly reviewed and updated.
• On a regular basis ensure MRP is updated to reflect our current demand and supply plan.
• Identify and schedule material delivery using MRP across all raw materials/excipients, labels and packaging components in accordance with Argenta inventory policy.
• Co‑ordinate the On Time in Full delivery of manufacturing materials with the vendor base.
• Ensure all inventories are planned and utilised to maximise Just‑In‑Time supply and avoid obsolescence.
• Run ‘What If’ scenarios when required to ensure the Master Schedule is optimised from both a supply chain and manufacturing perspective.
• Play an active role in Supply Chain initiatives. Represent supply chain as part of the New Product Introductions (NPI) project team. This will involve implementation of Product line extensions (i.e. different pack sizes or labels to an item already supplied to the market).

• High School Education level as a minimum in English and Mathematics or equivalent demonstrable work experience in a similar role.

• Minimum of 3 years’ relevant Planning experience or knowledge of Production within a busy Manufacturing environment
• Excellent organisational, planning and administrative abilities
• Determination to see jobs through to completion
• Ability to work accurately and within strict deadlines