Head Veterinary Nurse

Vets Now is the UK’s leading provider of emergency pet care, serving over 1700 veterinary practices through 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals.

You will be leader of a large team of vet nurses and clinical support staff in an already well-established clinic. Whilst on clinical shifts you will maintain a high standard of patient care alongside being passionate about developing and coaching your team.

Duties will include, but not limited to:

• Ensuring day-to-day operational and financial management of the clinic is maintained.
• Rota and gaps management.
• Maintaining strong relationships with host practices through regular communications.
• Responsibility for quality control of clinical equipment.
• Team and welfare management, including mentoring and supporting staff, appraisals, performance, and return-to-work tasks.

Key requirements

• Minimum of two years’ experience working in an out of hours and critical care environment.
• Proven experience of managing others, preferably in a veterinary setting.
• Demonstratable experience of managing performance.
• Motivated to maintain high clinic standards.
• Passionate about caring for our clients and their pets.

Working pattern

A full-time role with Vets Now comprises of 40 hours per week. This role will include working as a clinical member of the team on weeknights, 1:2 weekends and bank holidays as well as having dedicated time to carry out management duties and attend meetings.

Shifts will include:

Monday to Sunday Night shifts from 19:00 to 09:00

Saturday dayshift from 12:00 to 19:30

Sunday dayshift from 08:30 to 19:30

Plus, a fair share of bank holidays.

Unlock your potential

We will support you in your development and provide you with access to professional qualifications, such as our widely recognised ECC certificate and industry leading CPD package.

• Private medical insurance.
• Enhanced sick and maternity pay.
• 7 weeks annual leave.
• Your birthday as a paid day off.
• £1125 CPD allowance plus 20 paid hours.
• RCVS fees paid and ECC certificate support.
• Reward gateway giving discounts and cashback with 100s of retailers.
• UK Standard Pension contributions – 5% Employee/3% Employer.
• Up to 50% discounted staff pet care.
• Death in service of two times annual salary.

If you would like to discuss this vacancy in more detail, please contact Julia in our Talent Team on  or email

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.