Assistant Manager

Overview

FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for a dynamic Assistant Store Manager to join our team at our Dundee store.

Whether it's leading floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Retail Supervisors and Sales Advisors within your store, driving commercial success and contributing to company growth.

• Take full accountability for the commercial performance and overall success of the store.
• Drive sales and operational performance through effective commercial decision-making.
• Develop and execute strategic plans to achieve departmental goals and business objectives.
• Analyse sales data and key performance indicators to identify opportunities and improve KPIs.

• Lead, motivate, and inspire a team of Retail Supervisors through clear direction, coaching, and mentorship.
• Partner closely with the Store Manager, acting on feedback and delivering against agreed targets and deadlines.
• Identify high-potential talent within the team and support structured development and progression plans.
• Build and maintain strong relationships with both internal teams and external stakeholders.

• Oversee daily store operations, ensuring efficiency, quality, and full compliance with company policies and procedures.
• Utilise business communication tools to manage task completion and ensure teams fully understand key responsibilities.
• Maintain effective wage control on a weekly basis, addressing and resolving issues promptly.
• Manage stock movement, conduct accurate store audits, and uphold visual merchandising standards in line with company guidelines.

• Brings high levels of energy and drive, seeing projects through to successful completion.
• Demonstrates a positive, engaging, and motivational leadership style.
• Trend-aware, fashion-forward, and consistently presents a polished and professional image.
• Resilient under pressure, able to think quickly and implement effective solutions to challenges.

• Proven experience in driving sales growth, improving profitability, and effectively managing costs and stock loss.
• A strong track record of internal progression and team development.
• Extensive knowledge of, and passion for, luxury retail, with a focus on building long-term customer relationships.
• A minimum of two years’ leadership experience within a luxury or premium retail environment.
• Exceptional communication and interpersonal skills, with the ability to engage confidently at all levels of the business.
• Highly organised with excellent time management skills, able to prioritise workloads and meet deadlines.

This is a full-time, permanent position working 45 hours per week across five days out of seven. The role requires full flexibility, including evenings and weekends.

• Basic salary £37,161
• Weekly/Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Product and brand training from the worlds top beauty brands
• Monthly Group Rewards and Recognition
• Long Service awards
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands