Brand Guide

Position: Brand Home Guide
# Job - Brand Home Guide Aberlour,Scotland Posted 2 days agoFull timeJR
1122833##

Job Description
** Brand Home Guide
**** Cardhu Visitor Centre
**** Full-time, Fixed Term Contract ending 30th November 2026
**** Salary: 26,678.31/annum (plus bonus, product allowance, private pension, share purchase scheme and many more)
**** Closing date: 24th February 2026
** Discover the warm-hearted spirit of the Speyside home where premium whisky is created, evoking ripe orchard fruit, fresh grass, and mellow cereal.

Cardhu distillery was successfully run by two generations of pioneering women. Helen and Elizabeth Cumming were treasured for their determination, skill, generosity, and loyalty to the community, forever defining Cardhu as a whisky with heart. This was the first distillery to partner with John Walker & Sons and – for 200 years – the elegant, smooth, sensual character of Cardhu has been at the centre of shared celebrations around the world.

Come experience the warmest of welcomes and the heartfelt embrace of Cardhu.
* This role will require weekend and evening work.
*** About The Team
** This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and everyone of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers.

Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility.

If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
** You will be responsible for:
*** Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
* Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.
* You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
* There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.
* You'll help with the planning and implementation of special events throughout the year.
** To be successful in this role:
** We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well. Ideally you will have insight into the drinks industry or worked within a hospitality environment.
** Working with Us
** Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
* Product allowance
* Contributory pension scheme
* Competitive annual bonus (dependent on performance)
* Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Diageo is the…