Customer Experience Leader – Frontline Store
Listed on 2026-10-16
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Retail
Retail Associate/ Customer Service, Customer Service Rep -
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
B&M Retail is recruiting a Customer Service Manager for the Kingsway Retail Park store in Dundee. This permanent, full-time role keyly focuses on delivering exceptional front-end service and leading a small team to achieve fast, friendly and efficient customer experiences.
You will manage the front line from entry to checkout, supervise cash handling, and drive KPIs for customer satisfaction. The role requires flexibility across days, evenings and weekends, with opportunities for progression and
This role, Customer Experience Leader – Frontline Store at B&M Retail, could be your next opportunity.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Dundee, Scotland, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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