Customer Success & Sales Support Advisor

Job Description

Support day‑to‑day operations of the direct sales team, ensuring smooth commercial execution. Coordinate and manage routes for technicians and sales representatives to plan commercial visits and service appointments efficiently. Handle customer enquiries, orders, and follow‑up activities linked to the direct sales process. Coordinate sales documentation, order processing, and visit scheduling to support timely sales closure. Act as a key point of contact between customers, sales teams, technicians, and internal departments.

Ensure accurate updates in CRM and sales systems, supporting customer satisfaction and service quality.

• Medical, Dental, Vision and Prescription Drug Insurance Coverage
• Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
• 401(k) Contribution Matching Program
• Employer Funded Defined Contribution Plan
• Paid Vacation, Holidays and Community Service Volunteer Time‑off Benefit
• Wellness Program
• Educational Assistance Reimbursement Program

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act), or any other legally protected status, with respect to employment opportunities.

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