Trade Sales Counter Person

Trade Counter Salesperson – you’ll be the first point of contact for our trade customers, building lasting relationships while turning conversations into sales.

• Competitive salary
• Brilliant bonuses and outstanding depot incentives
• Excellent pension plan with up to 12% company contribution
• Up to 32 days annual leave, including bank holidays. Holiday entitlement rises with service
• Generous staff discount on Howdens products
• Buy‑as‑you‑earn share scheme
• 40 hour working week
• No evening, Sunday or Bank Holiday working
• Virtual GP access and wellbeing support for you and your family
• A strong team culture that genuinely sets us apart

• Experience in a sales, retail or customer service environment
• Motivated by driving sales and delivering excellent customer service
• Able to adapt quickly and manage a varied, fast paced workload
• Confident and friendly communicator who builds strong customer relationships
• Able to clearly explain products and solutions to trade customers
• Team player who confidently contributes to the performance of the depot

• Delivering great customer service and handling enquiries with confidence and professionalism
• Achieving and exceeding individual targets while supporting overall depot performance
• Selling the full range of products and services face to face and over the phone
• Generating and following up on leads to drive sales
• Processing orders, providing pricing and quotations, and managing delivery expectations
• Supporting the warehouse when needed to keep the depot running smoothly
• Maintaining a safe and compliant environment in line with health and safety standards

We take pride in getting things right first time for our customers. Everyone pulls their weight and supports each other as one team. It’s a busy depot, so we keep things simple, work fast and get the job done. We all play a part in the depot’s success and share in the team bonus. We build trust by doing what we say we will, every day.