Heat Pump Engineer; IMS

Overview

Salary: £28,000 to £36,000 pa depending on experience

Role type: Permanent

Location: Sheffield or Perth

Reporting to: Installation Manager – Scotland or England and Operations Director.

At IMS, we’re more than just a business; we’re a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Heat Pumps, Battery and Solar. In 2024, we proudly joined Hometree, a leading UK energy services company, strengthening our position in the renewable energy sector and expanding our ability to deliver exceptional service nationwide.

Join us if you’re eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere.

As a Heat Pump Engineer, you will install and commission heat pump and emitter systems, ensuring high quality and performance. You ll manage projects efficiently, achieve timely execution, and ensure seamless client handovers with zero callbacks. Your responsibilities include performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will also adhere to health and safety requirements and complete necessary documentation, contributing to a positive team environment and upholding the company’s standards.

• Project Management & Installations:
  Perform installation and maintenance tasks (e.g., underfloor heating, radiator installations, pipework, heat pump services) to expected standards and speed, following method statements and relevant standards.
• Maintenance:
  Conduct routine maintenance and thorough inspections on existing heat pump systems to ensure optimal performance and longevity, identifying any potential issues early on.
• Troubleshooting:
  Effectively troubleshoot basic issues that arise in heat pump systems, providing well-considered recommendations for repairs and enhancements.
• Record Keeping:
  Maintain detailed and accurate records of all service work and inspections performed, ensuring compliance with industry standards and providing a reliable reference for future maintenance.
• Safety Protocols:
  Diligently follow established safety protocols and industry regulations to promote a safe working environment for yourself and your colleagues.
• Customer Service:
  Deliver excellent customer service by communicating effectively with clients, addressing their concerns promptly, and ensuring their satisfaction with the services provided.
• Project Management:
  Successfully manage projects by planning and coordinating activities to ensure timely execution, while meeting established milestones and deadlines.
• Fault Finding & Repair:
  Conduct comprehensive fault finding and repairs for both electrical and plumbing issues related to heat pump systems, ensuring all work meets regulatory standards.
• Client Handover:
  Achieve a successful set-to-run handover to clients, ensuring they are fully informed and confident in the operation of their new systems, with a goal of zero callbacks or complaints.
• Coordination:
  Collaborate closely with the project coordinator to align on timescales and ensure the timely procurement of necessary parts and materials.
• Communication:
  Maintain clear and effective communication with the project coordinator throughout the project lifecycle, providing updates and addressing any emerging issues promptly.
• Health & Safety Management:
  Manage your health and safety requirements diligently, ensuring compliance with all relevant regulations and contributing to a culture of safety within the team.

• Experience:
  
  Previous experience of installing heat pump heating systems in domestic properties
• Problem-Solving
  
  Skills:
  
  Strong problem-solving skills and attention to detail.
• Team Player:
  Ability to work in a team-oriented environment.
• Safety Commitment:
  Adhere to safe working practices.
• Positive Attitude:
  Display enthusiasm and a positive mental…