Senior Housing Rights Worker

Are you passionate about housing rights and committed to helping people facing the housing emergency? Join Shelter Scotland as a Senior Housing Rights Worker and play a leading role in delivering expert housing advice, supporting communities and influencing positive change.

We’re looking for someone with experience providing high‑quality housing advice, advocacy and casework, alongside the confidence to lead and support others in delivering excellent services. You’ll oversee complex casework, promote housing rights and quality standards, and provide coaching and line management to Housing Rights Workers. Working closely with communities, partner organisations and decision‑makers, you’ll build relationships, influence positive change and use evidence and lived experience to improve housing outcomes.

You’ll also help lead local projects, support strategic interventions and ensure people affected by the housing emergency are empowered to shape Shelter Scotland’s work and wider housing policy.

You’ll have knowledge of housing and social justice issues, excellent communication skills and the confidence to deliver workshops, presentations and advice to a range of audiences. You’ll be organised, adaptable and able to manage competing priorities, with strong problem‑solving skills and the ability to build relationships, influence decision‑makers and empower individuals and communities. You’ll also be confident using IT systems, gathering evidence and insight, and turning this into meaningful action that helps improve housing outcomes.

• 30 days of annual leave
• Enhanced family friendly policies
• Pension
• Interest free travel loans
• Tenancy deposit loan
• Payroll giving
• Cycle to work scheme
• Employee assistance programme
• Flexible working opportunities
• Personal growth and merit‑based success

There are three Community Teams – North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.