Senior Operations Engineer; AI Platform

What You’ll Do Integration Development

• Design and build MCP servers and connectors that integrate with external tools and services.
• Develop robust API integrations with third-party services, handling authentication, rate limiting, and error recovery.
• Create reusable integration patterns and libraries for rapid connector development

• Implement and maintain Terraform modules for deploying integration services on AWS
• Leverage AWS Bedrock and related services for AI capabilities within integrations
• Build infrastructure that supports high-availability, scalable connector deployments
• Build and maintain CI/CD pipelines using Jenkins and Groovy for integration deployments
• Create self-service deployment tools and documentation for development teams

• Work closely with product teams to understand integration requirements and user needs
• Serve as the technical liaison for integration partnerships and API relationships
• Mentor other engineers on integration best practices and MCP server development

• Contribute to the design and architecture of our integration platform
• Research and evaluate new integration opportunities and technologies
• Build tools and frameworks that make integration development faster and more reliable
• Drive technical standards for connector development and deployment

• Strong proficiency in Python, with experience building scalable services, APIs, and integrations
• Solid understanding of RESTful APIs, authentication patterns, and resilient integration design
• Experience designing and maintaining CI/CD pipelines (Jenkins/Groovy preferred) and automating deployments
• Proven Dev Ops mindset, including infrastructure as code, automated testing, and service monitoring
• Hands‑on experience integrating with third‑party APIs and event‑driven architectures (e.g. webhooks)
• Strong knowledge of authentication mechanisms (OAuth, JWT, API keys) and security best practices
• Practical experience with AWS services (e.g. Lambda, API Gateway, Bedrock) and serverless architectures
• Strong understanding of cloud security, IAM, and monitoring/logging tools (e.g. Cloud Watch)
• Collaborative team player with the ability to work effectively across engineering and non-technical stakeholders

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid Volunteer Days per year
• Employee Stock Purchase Program
• Fund-raising opportunities as part of our giving program
• N-able Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility