Reconciliation Intermediate Analyst

Team Role/Overview

The Enterprise Reconciliation Unit (ERU) e-RADAR RTB Reporting Team is a global function responsible for delivering operational business intelligence to senior management, providing transparency into performance, exposure, and productivity across Citi's product groups. The team plays a critical role in the execution of Citi’s Balance Sheet Exception Reporting framework, ensuring reporting integrity, control effectiveness, and adherence to applicable policies and standards.

The successful candidate will be responsible for the implementation, execution, and oversight of key control processes supporting Citi’s Balance Sheet Exception Reporting Suite. This role requires the ability to independently analyze data, identify and investigate reporting exceptions, and drive timely resolution through effective collaboration with business, operations, technology, and control partners.

• Produce and maintain the Balance Sheet Exception Report (BSER) and associated management reporting.
• Execute critical controls related to balance sheet exception reporting, ensuring completeness, accuracy, and compliance with internal policies and standards.
• Monitor, identify, investigate, and resolve reporting exceptions across the end‑to‑end reporting process.
• Perform classification controls and validate exception reporting results to ensure reporting integrity.
• Analyze exception trends, volumes, and root causes, providing meaningful insights and recommendations to management.
• Develop and distribute management reports and dashboards that provide senior leaders with a consolidated view of exceptions, exposures, and performance metrics.
• Partner with stakeholders across Operations, Finance, Risk, Technology, and Business teams to resolve issues and implement process improvements.
• Support control enhancement initiatives and contribute to the continuous improvement of reporting processes and governance frameworks.
• Ensure timely escalation of material issues and risks in accordance with established procedures.
• Maintain strong documentation and evidence supporting reporting controls and operating procedures.
• Contribute to the delivery of regular and ad‑hoc, time‑sensitive reporting requests for senior management and regulatory stakeholders, working closely with regional and global Risk partners.
• Identify, investigate, and raise data quality issues, reporting anomalies, and limit breaches, and support appropriate follow‑up in line with escalation procedures.

• Some relevant experience
• Attention to detail when making judgments based on the analysis of factual information
• Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint; experience with reporting and data visualization tools is a plus.
• Experience leveraging Artificial Intelligence (AI), machine learning, automation tools, and advanced analytics to improve reporting efficiency, identify trends, enhance control processes, and support data‑driven decision‑making is highly desirable.

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Operations - Core

Reconciliation

Full time

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