3rd Line Support Engineer

Job in Dundonald, County Down, BT16, Northern Ireland, UK

Listing for: ECS

Contract position
Listed on 2026-06-30

Job specializations:

IT/Tech
IT Support, Systems Administrator, Network Administrator, Windows Server

Salary/Wage Range or Industry Benchmark: 76000 GBP Yearly GBP 76000.00 YEAR

Salary: £76, per year

Requirements

Proven experience working within a Third Line/IT Engineer role
Strong IT troubleshooting experience across infrastructure, networking, and business applications
Good knowledge of Microsoft 365, Active Directory, Windows Desktop, and Server environments
Understanding of networking fundamentals and server administration
Excellent communication skills and stakeholder management

Responsibilities

Act as our onsite escalation point for IT support issues across users, systems, and infrastructure
Support day-to-day infrastructure operations including servers, networking, hardware installation, and equipment racking
Assist with project delivery and system rollouts
Liaise between local users and our global IT teams
Support business-critical system changes and provide hypercare during rollouts

Technologies

Active Directory
Hardware
Support
Microsoft 365
Windows
Office 365

We are a global IT services provider seeking an experienced 3rd Line Support Engineer for an initial 6-month contract based onsite in Belfast. This is an inside IR35 role offering £300 a day. You will join an operational environment supporting infrastructure and end-user technology, working closely with local users and our global IT teams to keep critical systems running smoothly.

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