Data Analyst

Reporting to the Performance Manager, you'll provide critical analytical support that enables data-driven decision making, ensures contractual compliance, and helps deliver outstanding performance across KPI reporting, asset management, and operational delivery.

Better places, thriving communities.

Reporting to the Performance Manager, you'll provide critical analytical support that enables data-driven decision making, ensures contractual compliance, and helps deliver outstanding performance across KPI reporting, asset management, and operational delivery. This is an excellent opportunity for a highly analytical professional who enjoys turning complex data into actionable insights, influencing stakeholders, and helping improve business performance.

• Partner with Establishment Managers and operational teams across Scotland & Northern Ireland to achieve and exceed contractual KPIs.
• Collaborate with supply chain partners and key stakeholders to support performance improvement initiatives.
• Monitor and analyse operational performance, identifying trends, risks, and opportunities to improve maintenance delivery and contract compliance.
• Provide expert guidance and reporting support to ensure operational, estate, and asset compliance requirements are met.
• Build and maintain strong working relationships with internal teams, clients, and external partners.
• Support the continuous improvement of business processes, reporting frameworks, and performance management practices.
• Maintain and enhance estate and asset data, ensuring accuracy, integrity, and compliance with contract requirements.
• Support and lead, where appropriate, the development and enhancement of CAFM reporting solutions.
• Produce meaningful performance insights using data visualisation and reporting tools to support operational decision making.

• Operations Management
• Helpdesk and Technical Teams
• Asset Management
• Finance and Commercial Teams
• HR, IT and SHEQ Functions
• Supply Chain Partners

Success in this role requires the ability to build positive working relationships, communicate effectively at all levels, and foster a culture of collaboration and continuous improvement.

• Experience working within a fast-paced, data-driven operational environment.
• Strong understanding of CAFM systems, FM reporting tools, and performance management.
• Experience with in Facilities Management, Total Facilities Management (TFM), PFI contracts, or similar operational environments.

• Advanced analytical and problem-solving skills.
• Strong experience using Excel to analyse large datasets and create meaningful insights.
• Ability to develop innovative reporting solutions that support operational performance and business objectives.
• Experience producing dashboards, KPI reports, and performance analysis for senior stakeholders.

• Excellent written and verbal communication skills.
• Strong stakeholder management and influencing abilities.
• Highly organised with exceptional attention to detail.
• Proactive, collaborative, and driven by continuous improvement.
• Able to translate complex data into clear recommendations and business actions.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform,…