Customer Experience Champion – Onsite

GRW Talent is seeking a Customer Experience Specialist for a permanent position based in Dunfermline, Scotland. This role is integral to maintaining the high-quality service associated with one of the UK’s leading home improvement brands.

The successful candidate will handle customer service queries, organize the installation process, and liaise with stakeholders to ensure seamless service. We seek a professional with a strong background in customer service, preferably in the construction or utilities sectors, who can thrive in a fast-paced environment and contribute to the company's growth.

This opportunity offers excellent job security, training, a competitive salary, and a benefits package including a pension scheme and generous holiday allowance.