Team Manager; children, young people and families TM

Overview

Are you passionate about supporting recovery from domestic abuse? Fife Women’s Aid are looking for a full-time Team Manager to join our supportive management team.

The successful applicant will have at least SVQ Level IV or equivalent level of qualification in management or other relevant subject, or equivalent experience and willingness to work towards a qualification.

You will be able to demonstrate a high degree of motivation, the ability to support and lead staff, a knowledge base of trauma-informed practice and the ability to work effectively as part of a team.

An ability to cover on-call is an advantage (additional payments are made for this role).

Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions. Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post. If you would like further information about the post, please contact Kate McCormack, CEO  Applications must meet the person specification to be shortlisted. Closing date: 4.30pm on Wednesday 11th February 2026 Interviews will be held:
Friday 20th February 2026 Only women are eligible to apply for this post due to Genuine Occupational Requirement (Schedule 9; Equality Act 2010). Fife Women’s Aid welcomes applications from women from all sectors of the community.

The purpose of this post is to manage and support staff delivering services to women, children and young people affected by domestic abuse. This will include providing a supervisory role as well as coaching and mentoring to direct reports, ensuring that policies and procedures are followed and that high quality, consistent and trauma-informed services are provided across the range of services provided by Fife Women’s Aid.

Reporting to Fife Women’s Aid CEO Direct reports from Support staff

• Responsible, under the general direction of the CEO, to provide leadership and management to direct reports, making decisions on day-to-day service delivery and ensuring staff are supported to deliver high quality, trauma-informed services. Provide supervision, coaching, developmental and mentoring services to direct reports.
• Ensure the quality provision of a range of support to women, children and young people who experience domestic abuse and live in the Fife area.
• Supervise practice of direct reports, ensuring appropriate services are being delivered.
• Contribute to effective recruitment and selection processes, adhering to safer recruitment procedures
• Ensure effective management of staff, in line with FWA HR policies and guidance, with emphasis on performance management and the development of potential through delegation and training.
• Ensure staff follow organisational working practices, systems and processes.
• Provide training to staff and source external training opportunities as required.
• Working jointly with other Team Managers and members of the management team, plan activities and co-ordinate operational rotas across work areas (this will include support line, on-call, duty cover, group work as appropriate to role).
• Work collaboratively with all members of the management team and other Fife Women’s Aid employees, volunteers and students to ensure the smooth running of the service and encourage full service user participation as required.
• Contribute to the effective implementation of FWA policies including complaints, grievance and disciplinary processes.
• Investigate complaints, ensuring clear communication with service users and staff throughout the process. Deal with any HR processes arising from these in collaboration with Fife Women’s Aid CEO and HR consultants.
• Participate in the planning, delivery and evaluation of individual support and group work provided to women, children and young people, providing monitoring data to meet service outcomes and the requirements of funders and regulatory bodies.
• Ensure the service operates within organisational policies, procedures and is compliant with legislation and regulatory and funding bodies. Keep up to date with changes in legislation and working practices and ensure health and social care…