Parts Advisor

Location

59 Moy Road

We’re looking for a proactive and customer-focused Parts Advisor to join our busy team on a fixed-term contract to cover maternity leave.

• Assisting customers via phone, email and in person with parts enquiries and orders.
• Advising customers on the correct parts for their vehicle based on technical knowledge.
• Providing quotes and discussing availability, pricing and delivery timelines.
• Processing payments and updating customers throughout the order journey.
• Managing stock levels, processing returns and keeping the stock system up to date.
• Working closely with the Workshop to ensure accurate and timely parts supply for scheduled service work.

• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Confident IT user with the ability to learn new systems.
• A good technical understanding of vehicles and vehicle parts.
• A team player with a strong work ethic and a customer‑first approach.
• Previous experience in a similar role is beneficial, but full training will be provided.

• Supportive team environment.
• On-the-job training and development.
• Opportunity to grow in the automotive industry and gain knowledge, teamwork, and great customer service experience.

Contract type: full‑time

Salary:
Based on experience

Closing date:
Tuesday 30th June, 2026

Donnelly Group is an equal opportunities employer.