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Automotive Service Coordinator - Customer Experience Lead

Job in Dungannon, County Tyrone, BT70, Northern Ireland, UK
Listing for: Donnelly Group
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Donnelly Group in Dungannon is seeking a Customer Service Coordinator to act as the liaison between customers and the service department at our Jaguar Land Rover dealership. You will manage service bookings, communicate vehicle issues and repair progress, and ensure timelines are met while maintaining high customer satisfaction.

The successful candidate will have at least two years in a customer-facing role, excellent communication, strong organisation, and a proactive, sales-focused approach.

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