Field Service Engineer

Field Service Engineer (KYFSET
2206) Dungannon, Northern Ireland

Field Service Engineer

Are you a mechanically and electrically skilled engineer looking for a role that combines hands‑on problem solving, international travel, and exposure to cutting‑edge equipment? Due to continued growth and investment, a global manufacturing business is seeking a Field Service Engineer to join its expanding technical support team. This is a fantastic opportunity to work with industry‑leading equipment while supporting customers and dealer networks across the world.

As a Field Service Engineer, you'll play a key role in supporting a global dealer network, providing expert technical assistance, troubleshooting complex issues, and helping drive continuous product improvement. This position offers a unique blend of field‑based engineering, technical support, diagnostics, commissioning, and collaboration with engineering and quality teams. International travel will form an important part of the role.

• Provide technical support to dealers and customers across service, warranty and product‑related matters
• Travel internationally to support commissioning, diagnostics, troubleshooting and dealer activities
• Investigate and resolve mechanical, electrical and hydraulic faults
• Deliver practical solutions to minimise equipment downtime and maximise customer satisfaction
• Work closely with engineering and quality teams to identify recurring issues and support product improvements
• Assist with testing, validation and performance assessment of new products and product enhancements
• Maintain accurate service reports, documentation and technical records
• Build strong working relationships with customers, dealers and internal teams

Essential

• Previous field service, maintenance or technical support experience
• Strong mechanical and electrical engineering background
• Knowledge of diesel‑hydraulic and electro‑hydraulic systems
• Ability to interpret technical drawings, schematics and service documentation
• Proficiency in Microsoft Office applications
• Full UK driving licence
• Valid passport and willingness to travel internationally

• Excellent fault‑finding and diagnostic ability
• Ability to work independently and manage priorities
• Strong problem‑solving and analytical skills
• Collaborative approach with a commitment to delivering results

• Competitive salary and comprehensive benefits package
• Private healthcare for you and your dependants
• Contributory pension scheme
• Life assurance cover
• Employee Share Purchase Plan
• Free onsite parking
• Retail, leisure and lifestyle discounts
• Access to accredited training and global development programmes
• International travel opportunities
• Long‑term career progression within a global engineering organisation