Support Worker, Direct Support Professional​/ Direct Care

Agency Support Worker

Location:

Scarborough Supported Living Job Purpose To provide high-quality, person-centred, positive behavioural support to residents within their property, promoting their dignity, independence, wellbeing, safety and quality of life. The Agency Support Worker is expected to work as part of the care team, follow the care home's policies and procedures, and maintain professional standards at all times. Benefits Flexible working Choose shifts that fit around your availability, including day, evening, night and weekend shifts where available.

Competitive pay Access competitive hourly rates, with enhanced rates potentially available for nights, weekends and bank holidays, depending on the assignment. Regular shift opportunities Reliable and high-performing staff may be offered regular or ongoing shifts. Preferred staff opportunities Staff who demonstrate reliability, professionalism and good standards of care may be prioritised for shifts. Weekly pay Get paid every week for approved hours worked, subject to submission and approval of timesheets.

Key Responsibilities Support individuals according to their needs, preferences, goals and support plans while promoting choice, independence, dignity and inclusion. Following Positive Behaviour Support plans consistently and using proactive strategies to understand reduce behaviours of concern. Supporting daily living - assisting with personal care, household tasks, meal preparation, appointments, activities and community participation where required. Encourage residents to maintain as much independence as possible.

Follow all policies, procedures and risk assessments Report accidents, incidents, safeguarding concerns, injuries or unexplained changes immediately. Follow infection prevention and control procedures, including appropriate use of PPE Attend handovers and ensure important information is appropriately passed to the next shift. Professional Expectations Agency Support Workers are expected to:
Arrive on time and be ready to commence work at the agreed shift start time. Wear the required uniform and appropriate footwear. Maintain a professional appearance and attitude. Remain on duty for the full agreed shift unless authorised to leave. Follow instructions from senior staff and management. Maintain professional boundaries with individuals and their families. Never use inappropriate language or behaviour towards residents or colleagues.

Never use personal mobile phones while providing support, except where authorised or in an emergency. Maintain confidentiality regarding service users and the site. Work collaboratively with the wider team. Requirements Right to Work Appropriate evidence confirming the individual's legal right to work in the UK. We do not offer COS. Identity Verification Valid identification and verification of personal details. DBS Check Enhanced Adult and Child DBS clearance on the update service.

Employment History Full and accurate employment history, including explanations for any significant gaps. References Two professional references confirming the experience for the role. Qualifications Evidence of relevant care qualifications and certificates where applicable. Training Records Evidence of mandatory training relevant to the role, including safeguarding, moving and handling, infection prevention and control, health and safety and other required training. Work History and Experience A minimum of 6 months experience in the UK as a HCA in a Care Home setting.