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Support Engineer: IT Helpdesk & Onsite Support
Job in
Dungannon, County Tyrone, BT70, Northern Ireland, UK
Listed on 2026-08-18
Listing for:
Blue Alliance
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Path Forward IT, a Blue Alliance company, seeks a Support Engineer I to provide technical assistance by phone or ticketing system, with onsite support as needed for healthcare clients. You will follow documented procedures, monitor ticket queues, and maintain SLAs.
This role involves documenting work in IT Glue, building client rapport during onsite visits, and traveling 50-75% as required while collaborating with a national MSP network to deliver reliable, patient-centered IT services.
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