Supervisor, Retail, Retail & Store Manager

Job Specification

Position:
Supervisor (Full Time / Permanent)

• Assist Manager with daily running of store
• Assist Manager with overall shop responsibility
• Assist Manager in dealing with staff issues
• Assist with mentoring and training of staff
• Promote exceptional customer service and continually review service levels
• Achieve store targets
• Stock maintenance
• Merchandising products
• Accuracy in the operation of till transactions / cash handling / submitting reports to Head Office
• Ensuring orders are sent / received by the warehouse in a timely matter
• Collection of prescriptions from local and surrounding surgeries
• Delivery and collection of prescriptions to customers
• Delivery and collection of prescriptions between branches if required
• Key holder duties
• General Housekeeping
• Maintain professional standards of dress and grooming
• Other duties as required

• 6 Months experience in a similar retail environment demonstrating selling / customer service skills
• Demonstrate exceptional customer service skills
• Ability to positively influence staff
• Approachable / flexible attitude to work
• Good numeracy and accuracy skills
• Good attendance and punctuality
• Have the ability to work as part of a team
• Flexibility to work in local Gordons Chemists branches
• Eligibility to work in the UK

• 1 years experience in a similar retail environment demonstration selling / customer service skills
• Previous experience supervising / leading a team of 5 people or more

We reserve the right to amend criteria in order to facilitate shortlisting.

Gordons Chemists, Unit 1, Belvedere Park, Gortmerron Link BT71 6LS

This position is Full Time and Permanent, working 40 hours / 5 days per week, as per shop Rota.

CLOSING DATE: FRIDAY 27 FEBRUARY 2026