Colleague - Phone Shops Superstore
Listed on 2026-06-02
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Retail
Customer Service Rep
Tesco UK
• DUNGANNON
• Permanent
• Working hours 12
• Apply by 05-Jun-2026
Our Phone Shop colleague rate of pay starts from £13.70 an hour.
Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, but flexible hours are available from 12 hours a week.
The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you'll have three weeks' notice of exactly when your shifts will be.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
- Serving shoppers better every day.
- Meeting great people and learning new things in a diverse team.
- Opportunity for stability, flexibility, and career progress.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Flexible working from day one.
- 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefit options to suit you – from discounts and shares to cycle‑to‑work schemes.
- Uniform provided and policies to support you for all of life's moments.
- Access to colleague networks that provide a space for colleagues from a range of backgrounds.
- Deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, and listening for and acting on customer feedback.
- Create an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
- Follow the service culture in your department, role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what's right for customers.
- Protect the legal brand by delivering legal compliance, understanding all safe and legal routines, and demonstrating due diligence in your department.
- Support your manager to control costs in your department and deliver budgets, and maintain stock record accuracy while preparing for stock control routines.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The drive and motivation to work in a sales and service environment.
- Ability to adapt to a fast‑paced, ever‑changing environment.
- A passion for the latest technology.
- Capacity to build relationships with colleagues, create team spirit, and celebrate success.
- Reliability – being at work on time, well presented, and ready to be a brand ambassador.
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself ryone's welcome.
We can only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please .
We can only accept candidates over the age of 18 for roles that require working before 6:15 a.m. or after 9:45 p.m. or involve working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please .
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