Parts Sales Advisor

Parts Sales Advisor

We are currently working with a premium automative brand to recruit for a Part Sales Advisor to join their existing team, within the Parts Department.

The role is permanent and based in Dungannon.

The Part Sales Advisor will be responsible for:

• Identifying and sourcing vehicle parts accurately and efficiently
• Processing orders promptly for both internal departments and external customers
• Delivering excellent customer service via telephone, email, and face-to-face interactions
• Providing product recommendations, promoting offers, and identifying upselling opportunities where appropriate
• Sourcing unavailable parts from alternative suppliers and coordinating deliveries
• Checking incoming deliveries against purchase orders and reporting any discrepancies
• Maintaining accurate inventory records and supporting stock control procedures
• Assisting with the day-to-day operations and general duties within the parts department

What you will need to have for the Part Sales Advisor role:

• Minimum of 1 year experience in a motor industry parts advisor role
• IT literate with ability to use Microsoft Office and parts catalogues
• Strong communication skills across telephone, email, and face-to-face interactions
• High attention to detail and accuracy
• Customer-focused with a commitment to delivering excellent service
• Ability to work independently and as part of a team
• Positive attitude with a willingness to learn and develop within the role
• Strong passion for the automotive industry
• Good organisational skills and ability to manage workload effectively

Skills:
Parts, Vehicle, Van, Car Parts