Patch Manager TLNT_NI

Position: Patch Manager TLNT1_NI
Contact Wendy Blair | | Patch Manager Northern Ireland Housing Executive | Dungannon Join the Northern Ireland Housing Executive in a rewarding community-based role supporting tenants across the Mid-Ulster area. As a Patch Manager, you'll play an important role in tenancy sustainment, community engagement and the delivery of housing services, helping individuals access the support they need while promoting positive tenancy outcomes.

This varied position would suit someone with experience in housing, social care, community services or customer-facing environments who is passionate about making a difference within local communities.

About the role:

£16.90 per hour Monday - Friday, (9:00am - 5:00pm) 37 hours per week Holidays: 35 days pro rata Duration:
Temporary, ongoing Public Sector Please note closing date for this vacancy is by 8th October 2026 - however you can register your interest for other upcoming vacancies by applying today What you'll be doing in this role:
Tenancy management & sustainment. Tenancy termination & management of Housing Executive empty properties (voids). Tenancy management of existing and new tenancies. Secure tenants seeking to transfer to other social housing. Succession, assignment, joint tenancy & direct exchange applications. Income collection and rent account management. Community involvement, community cohesion and community safety. Liaison with the Housing Executive's leasehold unit regarding leaseholders within the patch.

What you'll need for this role:
Hold a Level 6 (degree) qualification with a minimum of 1 years relevant experience OR Level 5 qualification in Housing with 1 years relevant experience OR Level 5 qualification with 2 years relevant experience OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience. Strong communication and relationship-building skills to work with diverse tenants and stakeholders. Good problem-solving skills.

Experience managing and prioritizing a challenging workload with a wide range of responsibilities. Relevant experience is working in a customer focused environment / social services background. IT/ Microsoft Office Proficiency:
Intermediate. A full current driving licence and access to a form of transport. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position. If this sounds like the next step in your career, wed love to hear from you!

Even if you dont meet every listed requirement, we encourage you to apply we may have other suitable roles for you. Apply online, emailor call Wendy on to find out more. Riada Resourcing is an equal opportunities employer.

Skills:

Management housing community Account Management