Service Technician

Join to apply for the Service Technician role at Quality Equipment, LLC
. We are currently looking for a Service Technician to join us in our Dunn store. This is a full‑time position based in Dunn, NC.

$40,000.00/yr – $75,000.00/yr

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Responsible for the disassembly, assembly, and repair of components and machines
• Performs all service tasks as assigned by the Service Manager
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
• Participates in all training programs as directed by the Service Manager
• Accounts for all time and for all materials used in performing work duties
• Maintains a clean work area and performs work in a neat and orderly fashion
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
• Follows all safety rules and regulations in performing work assignments

• High School Diploma or equivalent experience required
• 1+ year(s) of experience performing service repairs
• Ability to write diagnosis and work completed on routine reports (repair orders)
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
• Ability to use personal computer and various types of diagnostic equipment
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to speak effectively one-on-one with customers
• Ability to operate vehicles and equipment used for diagnostic purposes
• Valid driver’s license required for potential driving situations
• Ability to operate a forklift, preferred
• Must possess set of tools

• Weight Requirements:
  Lifting up to 50 lbs.
• Mobility:
  Squatting, bending, lifting, reaching, twisting, standing, and sitting
• Visual:
  Working with PC, smart devices, and close detailed work
• Driving:
  Occasional – Short and long distances
• Dexterity:
  Ability to grasp and manipulate standard tools and office equipment
• Noise:
  Medium to High

We offer competitive wages and a benefits package that includes medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(k) program with employer match, and a company discount. Additional paid training and opportunities for professional and personal development are also available.

Seniority level:
Entry level

Employment type:

Full-time