Receptionist, Administrative​/Clerical

Position Overview

Seasonally hire a Client Service Professional/Receptionist to provide exceptional client experiences at H&R Block. You will greet clients, handle phone calls, match them with the appropriate tax professionals, and ensure their needs are met in person, by phone, or virtually.

• Answer phones and greet clients with a personalized, friendly tone.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Confirm that all client needs are met during service.
• Maintain office cleanliness and organize resources with team members.
• Perform additional duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Experience in sales/marketing preferred.

• Fast‑paced work environment experience.
• Prior customer‑service experience.
• Multi‑tasking ability.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

H&R Block invests in employee well‑being through comprehensive benefits and programs:

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Additional benefits information available upon request.

We foster a connected culture where trust, care, and authentic collaboration are core values. Our diverse and inclusive environment encourages every team member to bring their authentic self to work.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.