Disrepair Co-ordinator

Join to apply for the Disrepair Co‑ordinator role at Gilmartins
.

We are recruiting for an experienced Disrepair Coordinator ideally with a background in property maintenance.

The role is coordinating works for legal disrepairs. This involves liaising with tenants, subcontractors and Site Managers, raising purchase orders, sending letters confirming dates of work, ensuring the client(s) are updated, and keeping all spreadsheets and CRM systems current. This is a fast‑paced position working to targets and deadlines which can be pressurised.

Our ideal candidate will have knowledge of or be able to learn SOR codes (schedule of rates) and have run subcontractors before.

Gilmartins is a family‑owned and run business; our staff are valued and our ethos is to promote from within. We work in social housing and provide reactive repairs, planned and voids projects for local authorities and housing associations. The office is on the Woodside Estate in Houghton Regis (Houghton Hall Park LU5 5YG
) in a modern, well‑equipped office with great facilities.

• Liaising with tenants, subcontractors and Site Managers to arrange for works to be carried out
• Raising purchase orders
• Sending letters to tenants confirming works
• Ensuring the client is kept informed
• Updating both Gilmartins’ CRM and the client’s CRM
• Updating Excel spreadsheets

• Highly organised
• Excellent time management
• Self‑starter who manages own time and priorities
• Excellent communication skills, verbal and written
• Excellent MS Office skills, especially Excel and Outlook

• Excellent career development opportunities
• Employee Welfare Scheme – support and advice by telephone and via a mobile app
• Employee “Perks” discount offers on a range of services and products
• Free group personal trainer sessions after work every Thursday
• Hamper at Christmas

This is a full‑time office‑based (not remote) position. Hours are 8 am to 5 pm Monday to Friday. The role requires working until 6 pm and one Saturday or Sunday each month. Extra hours are paid at the standard rate in addition to salary.

Mid‑Senior level

Full‑time

Other

Location:

Gilmartins office, Woodside Estate, Houghton Regis, UK.