Additional Learning Support Administrator

Role: Additional Learning Support Administrator

Location: Central Bedfordshire College – Dunstable Kingsway Campus with regular travel to our Shuttleworth campus (once a week)

Salary/Benefits: Salary is between £23,557 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 37 hours per week – 52 weeks per year

Contract Type: Permanent – Full Time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

We are currently seeking an Additional Learning Support Administrator to join our Foundation Learning and Additional Learning Support department at The Bedford College Group.

• SEND Processes & Compliance – Coordinate key SEND processes including support meetings, EHCP consultations and annual reviews, and exam access arrangements in line with statutory requirements.
• Student Contact & Referrals – Ensure timely contact with learners declaring additional needs, manage referrals from tutors, arrange support meetings and enable access to Additional Learning Support.
• Advice, Guidance & Customer Service – Act as a first point of contact for students and staff, providing clear advice on ALS provision and delivering a consistently high standard of customer service.
• Administrative & Record Management – Prepare and maintain accurate SEND documentation, learner files and records, support Cog Nassist processes, and ensure data is logged, tracked and filed correctly.
• Teamwork, Safeguarding & Professional Standards – Work collaboratively within the ALS team while upholding safeguarding, EDI, health & safety and training responsibilities in line with College policies.

Qualifications & Professional Development – GCSE English and maths (A–C/Grade 4+ or willingness to achieve Level
2), with commitment to achieving Level 3 Business and ongoing skills development.

Customer Service & Confidentiality – Minimum two years’ experience in a customer‑focused role, handling confidential information professionally and delivering high‑quality, welcoming support.

Administration, IT & Accuracy – Advanced Microsoft Excel, Word and PowerPoint skills, with strong ability to accurately record, track and retrieve data and documents across paper and digital systems.

Communication, Teamwork & Values – Confident communicator across all channels, able to work independently and collaboratively, contribute positively to teams, and demonstrate College values including inclusivity and student‑centred practice.

Professional Conduct, Safeguarding & Flexibility – Committed to safeguarding, health & safety and professional boundaries, adaptable to changing workloads, flexible in working times, and able to travel independently across College sites.

Interviews to be held: to be confirmed

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork
  - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously
  - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred
  - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive
  - We celebrate differences and diversity, recognising that we can learn from each other.
• Open…