Parts Advisor

Job Description

Our client is a franchised car dealership, looking to recruit a Service Advisor to join their team.

Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression!

• To Handle sales of parts to the public and trade by telephone, fax and in person at the Retail / Trade Counter, and to operate the relevant Departmental Procedures to a high standard to ensure customer satisfaction.

To supply parts as requested to the Service Department

• To raise and maintain legible And accurate records as laid down in Company Procedures.
• To inspect parts in front of The customer as laid down in the Company Procedures.
• To inspect incoming goods against the relevant documentation, and to report and record any discrepancies.
• To place incoming stock in correct binning locations.
• To pick customer orders and Place them in the correct area e.g. delivery area / inter-branch transfers, together with the relevant documentation.
• To report and record any discrepancies / damage to stock parts.
• To operate computers and other machinery / equipment in accordance with Company Procedures / Manufacturers’ instructions.
• To support and implement the Company’s Quality System and carry out the responsibilities documented in the relevant Procedures Manuals.
• To maintain the cleanliness of the customer area / warehouse.
• To maintain a neat and tidy personal appearance
• To observe all Health, Safety and Fire Regulations.

• Previous experience would be great however is not necessary
• You must have great customer satisfaction skills and be able to provide great communication.
• You must be efficient, organised and flexible
• You must have management experience
• You must have a full driving license

Basic salary circa £25,000 OTE £35,000

Mon to Friday 8am to 5.30pm , every 3rd Saturday 8am to 12.30pm

Gary-Jago Consultants