CX Insights Leader — Guest Experience Analytics
Listed on 2026-10-10
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IT/Tech
Data Science Manager, Data Analyst
Premier Inn is seeking a Customer Experience (CX) Insights Manager with a strong quantitative focus to lead a team of 3–4 CX insight professionals. You will turn over 1.5 million customer feedback pieces into clear, commercially focused recommendations across 850 hotels.
This hybrid role based in Dunstable combines hands-on analysis with people leadership, leveraging Medallia, Ipsos, and advanced Excel/Power BI to deliver actionable insights for guest satisfaction improvements.
This posting is for the CX Insights Leader — Guest Experience Analytics role at Colonial Group, based in Dunstable, England, United Kingdom.
This role, CX Insights Leader — Guest Experience Analytics at Colonial Group, could be your next career step.
Are you ready to take on the CX Insights Leader — Guest Experience Analytics role at Colonial Group?
We would love to welcome a new CX Insights Leader — Guest Experience Analytics to our team in Dunstable, England, United Kingdom.
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