Store Manager - WHSmith

Overview

Store Manager - WHSmith role at Moto Hospitality

Location:

Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR

Salary: £33,000 per annum - 40 hours per week

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your store as your own and help shape the winning culture that we are aspiring to achieve.

• Lead your team in delivering WHSmith’s handy range travel essentials and exceptional service as we transform the UK’s rest stop experience.
• Ensure that the WHSmith unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Take overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• Ability to build strong and positive relationships with stakeholders
• Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• Ability to remain calm under pressure in a pressurised environment

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Excellent development opportunities including funded qualifications
• Final value of annual bonus is location and performance dependent

Please note internally this role is called Department Manager

We offer flexible working arrangements, including full or part time hours, and where possible a fixed shift pattern to support your work life balance.

Location-specific job postings below are for reference and to indicate current openings in related roles.