Store Manager, Retail & Store Manager

Location: Houghton Regis

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store
Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team in their busy store

Your Role:

As Shop Manager, you will the drive sales and customer experience . You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities:

• Manage day-to-day shop operations
• Lead, motivate, and train a team of volunteers
• Drive donations and deliver excellent customer service
• Maintain high visual merchandising and housekeeping standards
• Monitor financial performance and meet sales targets
• Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop's financial performance.
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways
• Manage the team to maximise income from Gift Aid on donated products
• Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.

What We're Looking For:

Retail management experience ideally in a charity or fashion environment
Excellent communication and organisational skills
A passion for our cause and the community
Ability to work flexibly, including some weekends

Benefits :

• A rewarding role with real impact
• Training and support from an experienced team
• Opportunities to develop retail and management skills
• Staff discount and holiday allowance
• Apply now and be part of something truly meaningful.
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and Benefit Hub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events