Parts Telesales Advisor

Job Title:

Parts Telesales Advisor

* Salary: £35,000 plus bonus

* Shift: Days

* Type:
Permanent

* Location:

Dunsstable (Covering Location including but not limited to Kent, Reading and Essex

We are looking for a Telesales Parts Advisor to join our client one of the UK’s leading main dealers.

Telesales Parts Advisor

Job Responsibilities:

* Answer calls with the highest level of customer service.

* Prospect current and potential parts customers proving information of the company’s goods, services, and current promotions.

* Liaise with Aftersales Executives introducing them to potential account customers

* Discussing the use and features of various parts with customers.

* Produce parts quotations for customers.

* Process Parts orders in line with company processes.

* Liaise with Depot parts team to ensure customer expectations are met.

* Liaise with Depots to deal with any return or refund requests.

* Ensure that credits are properly and accurately raised for goods returned if applicable.

* Discuss any service/stock concerns with Dealerpoint Managers

* Assist with stock counts in depots when required.

* Achieve sales targets as set by Head of Aftermarket.

Telesales Parts Advisor Requirements:

* Vehicle Parts sales expereince

* You are Sales and Target driven.

* Influencing others to buy additional parts.

* Excellent telephone manner.

* To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.

* Numerical ability to be able to work with part numbers.

* Accuracy and attention to detail.

* IT Literate to work within company processes and systems.

Telesales Parts Advisor Benefits:

* 25 days holiday plus

* 5% matched pension scheme;

* Healthcare cash back plan,

* Work Perks Scheme

If you are interested, please apply and one of our dedicated recruitment specialists will contact you