Implementation Specialist

Overview

At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to improve production.

M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries.

M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With over 200 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere.

We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management.

We are looking for an energetic person with a strong desire to succeed. The ideal candidate will be open to learning new skills daily, interacting with CEO’s and down-to-shop-floor employees. The Implementation Specialist position will work as part of a central project team and be responsible for actively facilitating the implementation of designated projects for both new and existing clients. Reporting to the Project Director, M-Tech Implementation Specialist are accountable for ensuring that our software meets the needs of the customer, executing project deliverables on time and within scope, maintaining project budgets and leading a team of software consultants to success.

Implementation Specialist will assume all responsibility for all aspects of their respective assigned projects.

Will contribute to building multifaceted enterprise and customized applications for a diverse and growing international client base. Tasks will include:

• Managing the scope and time of all projects to meet contractual obligations and expectations of the customer.
• Building resource allocation plans to achieve project goals.
• Developing, planning, and tracking all project activities.
• Using milestones and tasks to control work and overall project deliverables.
• Developing risk management plans and mitigating measures to ensure project deliverables.
• Conducting onsite pre-implementation meetings and senior level management meetings as required.
• Consulting with customers on business processes and possible software modifications to meet needs.
• Executing and delivering quality implementations that are on time, on budget and within the scope of project.
• Developing and documenting advanced process models; delivering technical documentation for project demands and requests.
• Conducting application and code testing as required by the project.

• College degree in applicable field
• 2-4 years’ applicable experience in SaaS implementation cycle
• 2 years of data analysis or relevant experience preferred
• 2+ years of experience with application integrations, Excel, or other relevant data tools.
• Agricultural knowledge or background a bonus.

• Excellent Planning and organizational skills
• Exceptional Analytical skills and proficiency in technical environments
• Exceptional customer service skills
• Strong decision making and problem-solving ability.
• Excellent verbal and written…