Revenue Specialist

Overview

MSP AR Specialists manage accounts receivable activities, ensuring timely payment resolution and accurate aging reports.

• Track and resolve outstanding payment issues, ensuring timely and accurate completion of aging reports.
• Work directly with external customers and internal partners to achieve monthly Unapplied Cash (UAC) and Open Invoice (OIR) goals, minimizing the risk of balances becoming uncollectible.
• Reconcile quarterly accounting items to help ensure the company remains in good standing.
• Support risk mitigation efforts and collaborate with the business to reduce sales adjustments.
• Use and understand external customers’ systems, analyzing data to positively impact the Revenue Department.
• Lead calls with internal and external partners for escalated issues, including setting clear agendas, facilitating productive discussions, and ensuring follow‑up actions are documented and completed.
• Build relationships with external customers and internal partners to help ensure timely payments.
• Work directly with sales and invoicing counterparts to ensure account set‑up is accurate.
• Meet and/or exceed quarterly call goals to customers to collect on past‑due amounts.
• Prepare and analyze aging reports for external customers and internal partners.
• Be prepared and proactive to provide updates for accounts identified by management as high risk.
• Update and work with billing counterparts when inaccuracies are identified.
• Investigate customer account details, including non‑payments, delayed payments, and other irregularities to mitigate risk.
• Ensure timely application of payments made by all external customers that fall within your current portfolio.

• Bachelor’s Degree or relative professional experience preferred.
• Attention to detail, deadline‑oriented, and strong time‑management skills.
• Data entry management and general math skills.
• Strong organization skills with the ability to prioritize and multi‑task.
• ative ability with others.
• Confidence in your abilities and desire for continued growth.
• Curiosity around process improvements.
  
  Strong written and verbal communication skills.
• Hard work and high character above all else.

Associate

Full‑time

Administrative and Finance;
Industry: Staffing and Recruiting