Learning Facilitator

Reports to: Director of L&D

Location: Atlanta, GA – Hybrid (3 days)

At M-Tech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.

M-Tech Systems is the industry-leading provider for Live Animal Protein Production Performance Management Tools. For over 30 years, M-Tech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries.

M-Tech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With nearly 300 employees globally, M-Tech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. M-Tech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a passion for helping our clients feed the world, resulting in a flexible and rewarding atmosphere.

We pride ourselves for having a working atmosphere that encourages collaboration, exceptional development tooling, training, and ongoing opportunities to work with senior and executive management.

The Learning Facilitator is responsible for delivering engaging, effective training sessions that build internal employee capability with MTech’s software products and operational workflows. You will guide learners through structured training modules, sandbox-based practice activities, and live Q&A sessions. You will partner closely with Instructional Designers, SMEs, and product teams to ensure training is accurate, relevant, and aligned with business needs.

This role is critical to supporting our onboarding and technical development strategy, ensuring new and existing employees gain the confidence and skills required to perform successfully in their roles.

• Deliver live virtual and in-person training sessions for new hires and internal teams, ensuring an engaging and learner-centered experience.
• Facilitate sandbox-based assessments and provide timely feedback on learner performance.
• Lead Q&A sessions, demonstrations, and scenario walkthroughs that reinforce practical skill development.
• Support the rollout of new features, workflows, and modules by providing clear explanations and guided hands‑on practice.

• Partner with L&D to deliver the 3-month onboarding program, helping learners build foundational product knowledge over time ().
• Provide clarity, structure, and guidance to new hires as they progress through role‑based learning paths in the learning platform.
• Identify areas where learners may need additional support or supplemental materials.

• Work closely with Instructional Designers to validate training content, test workflows, and provide real‑world insights from actual implementations.
• Collaborate with SMEs, product managers, and operational experts to ensure training reflects current product functionality and industry practices.
• Provide feedback on training materials based on learner questions, recurring challenges, and facilitation observations.
• Track training engagement, learner progress, and common skill gaps using learning platform data and informal feedback.
• Recommend improvements to training delivery, content design, and onboarding sequencing.
• Help measure business impact through readiness metrics, confidence ratings, and support ticket trends.

• As L&D…