Hospital Operations Manager

Base pay range

$55,000.00/yr - $65,000.00/yr

Good Vets is a nationwide network of modern animal hospitals, co‑owned with local veterinarians who are passionate about delivering gold‑standard care. We sit at the intersection of quality‑first medicine and people‑first culture, providing a supportive, growth‑minded environment for our teams—and unparalleled service for today's pet parents.

As our Hospital Operations Manager, you’ll be the operational heartbeat of the hospital. You’ll run day‑to‑day, ensuring your team meets and exceeds performance, financial, and client‑experience targets. From staffing and scheduling to inventory, compliance, and reporting, you’re the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.

• Lead all daily hospital operations
• Ensure compliance with all operating standards and requirements
• Create and maintain accurate work schedules
• Hire, train, and onboard new team members—setting the bar for performance and culture
• Prepare monthly reports on hospital performance, staffing needs, margins, and trends
• Conduct performance reviews and provide coaching for growth
• Monitor inventory, manage ordering, and maintain cost control
• Support doctors, staff, and clients with clarity, speed, and professionalism

• Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred.
• Three plus years in veterinary medicine with progressive responsibilities, technician background required.
• Powerful leadership skills and an empathetic approach to management, experience in training and mentoring/developing others.
• Advanced skills in Practice Management Systems and MS Excel.
• Basic accounting skills.
• Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction.
• Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.
• Excellent problem‑solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure.
• Demonstrated passion to make a difference in pets and people's lives.

$55,000 – $65,000 USD

Mid‑Senior level

Full‑time

Management and Manufacturing

Veterinary Services