Key Holder

Key Holder – Perimeter Mall (on-site)

Join the Bold Side of Retail! Ready to hop into something extraordinary? We’re Psycho Bunny, the rebellious refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sale worldwide, we’re on a mission to redefine bold standards in retail.

$17.00/hr - $18.50/hr

Reporting to the Store Manager, the Key Holder strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short‑ and long‑term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

• Build a delighted and loyal customer base through engagement, conversion, and capturing customers’ phone numbers and e‑mail addresses.
• Assist with the recruitment, training, development, and succession of high‑performing, results‑driven Team Members.
• Maintain yourself and the Store Team Members’ product knowledge and communicate it to customers.
• Accountable for payroll control and service‑driven scheduling to maintain a highly profitable location while keeping the highest service levels.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Manage and monitor Loss Prevention.
• Manage and achieve or exceed all inventory and shrink goals; oversee and manage physical inventory.
• Execute and process merchandise, both incoming and outgoing (Transfers).
• Communicate merchandise opportunities to the Store Manager.
• Ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store meets or exceeds Psycho Bunny’s standards.
• Ensure OSHA requirements are met to maintain a safe and compliant working atmosphere.
• Assist with all other duties as required by the store manager.
• Work collaboratively with all other Psycho Bunny team members to achieve goals.

• 1‑year minimum retail management experience.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills and ability to foster a customer‑focused selling culture.

The salary will be determined based on work location, knowledge, skills, and competencies. Additionally, the base pay range is $17.00/hr - $18.50/hr.

• Sweet discount on the coolest fits.
• Room to grow in a rapidly expanding brand.
• Surrounded by smart and passionate people.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.