Branch Operations Supervisor Branch

Our DuPont team is looking for a Branch Operations Supervisor! where you’ll play a key role in driving branch success and delivering exceptional member service. In this role you will support daily operations, coach and help implement new products, services, and process improvements. If you're committed to operational excellence and strong member relationships we’d love to meet you!!

What you'll do:

Help the branch grow and meet sales targets

Foster strong relationships with key members

Coach and mentor the teller and new accounts/loans staff in their sales and service tasks

Promote and deliver deposit services to our members

Refer opportunities to the investments and mortgage teams and work with them to ensure referrals come back to the branch

Assist in branch needs – from taking loan applications to new account opening and teller services – ensuring top-notch service

Represent the credit union in the community by participating in events and organizations - be the local “face” of the credit union

Branch Hours Monday - Friday: 9:00am - 5:30pmThe pay range:$23.24 - $31.25 per hour

Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.

What we offer:

We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.

Full Medical, Vision and Dental benefits

Generous PTO (Paid Time Off)401k with match up to 6%
Bonus opportunities
11 Paid holidays

Paid Bereavement Leave Paid Jury Duty leave

Company paid long term disability and life insurance

Mortgage discounts

Training and advancement opportunities

Paid volunteering at ACU sponsored events

Annual employee event for all staff and their families

Employee Assistant Program (EAP) and more!

What you will bring:

Associates or Bachelor’s Degree and two years of experience in a financial institution or related field. Related work experience may be substituted, year for year, for educational requirements

One to two years of previous supervisory experience and/or demonstrated leadership skills

One year of experience in the selection and hiring of staff; preferably within a financial institution or related industry

Must be bondable

Grow With Us:

We'll help you and your team grow with awesome training programs:

Teller Essentials – get those basics down!

Product Fitness – unleash your selling powers!

MSR Advance Program – master member service!

Lending Boot Camp – conquer loan applications!

Manager Training – further develop and master your skills!

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.

Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.