Leasing Consultant - Lease

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Our mission is to create an environment of meaningful community for our residents while fostering a culture that values connection, curiosity, and care for our people.

We are seeking a relational and motivated Leasing Consultant for our brand-new, 55+ active adult community –
Affinity at Du Pont . Through relationship selling, the Leasing Consultant will drive occupancy to meet short‑term and long‑term leasing goals and build strong rapport with prospective and current residents.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
• Receive inbound phone/email inquiries while listening with intent to gather information from prospective residents to build relationships and curate a personalized “Affinitized” experience.
• Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system consistently.
• Conduct an individualized experience for each tour based on the prospective resident’s needs and interests, utilizing staff, residents, ambassadors, and scheduled tour times.
• Perform daily follow‑up with prospects per Affinity expectations, using calls, personalized next steps, sales mail, and notes.
• Coordinate deposit‑related creative follow‑up and engagement.
• Maintain a community culture focused on residents’ well‑being while delivering excellent customer service.
• Support the community by hosting and participating in onsite events for residents and prospects.
• Build strategic partnerships with local businesses, service providers, and senior housing communities.
• Participate in off‑site sales and marketing events for potential residents and partners.
• Use on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
• Execute marketing activities and events to drive traffic, including prospect events, resident and realtor referral programs, outreach programs, online and social media marketing tools, and other property‑specific marketing plans.
• Ensure all online advertisements and postings are accurate and up to date.
• Evaluate and shop competitors quarterly to understand the competitive landscape.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Report any irregularities or maintenance needs to the Community Director.
• Comply with all company policies, procedures, and Fair Housing Laws.

Other Duties: This job profile is not intended to be an all-inclusive list of duties. Additional tasks may be assigned as needed to meet organizational needs.

A relational and influential Leasing Consultant who builds strong rapport and engages effectively with prospective and current residents while working cohesively with the community team.

• Team player who takes a “we over me” approach to building and sustaining relationships.
• Determined, ambitious, and self‑motivated.
• Excellent customer service and interpersonal skills.
• Preferred experience in residential property management, retail, sales, or customer service.
• Proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property management software (e.g., Yardi, On‑Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

• Competitive pay, $23–$26 per hour (based on experience).
• Monthly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance – 100% employer‑paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid…