OGS Guide; Supervisor of Grounds, Ticket Scanning, and Parking

Outdoor Guest Services Guide General

Purpose:

The Outdoor Guest Services Guide will work directly with the Outdoor Guest Services Supervisor to help run and oversee the winter operations of the Outdoor Guest Services, which include the grounds maintenance, parking, ski valet, arrival court, ticket scanning, and parking enforcement areas. This position leads employees on a daily basis and provides support where needed. Daily duties will include ensuring employees are in the appropriate locations, inspecting quality of work, making sure all parking and common areas are clean and safe for the public, and all other duties as assigned.

May be required to work some evenings.

This is a seasonal position from 11/16/26 to 3/31/27. Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit https://www.purgatory.ski/employee-benefits/Job Posting Deadline:
Position will remain open until filled.

Essential Duties/Responsibilities:
Assist in overseeing daily operations for parking, grounds, snow removal, ski valet, ticket scanning, arrival court, and parking enforcement. Assign work areas for employees and monitor throughout the day. Inspect quality of employee work and provide coaching as needed. Report any employee issues to the Outdoor Guest Services Supervisor. Direct traffic to appropriate ramps and lots in a slow and continuous flow and direct the parking of cars in a safe and effective manner.

Provide accurate information to guests to direct them to the proper location for assistance. Act as information host/hostess. Monitor trash throughout parking areas, roadways, and common areas. Report any existing or potential safety hazard to the supervisor immediately. Monitoring parking signs, placement, movement, or removal of traffic barriers. Jump-start vehicles and help vehicles get unstuck. Remove snow and ice from public areas for maintenance and safety.

Clean and set up the beach area daily. Clean and remove trash from the plaza multiple times a day. Collect and transport recycling to appropriate locations. Sand the public access roads. Place ice melt on common walkways used by the general public and staff Clean work areas, company vehicles, and break rooms. Help the general public. All other duties assigned

Knowledge, Skills & Abilities:
Solid interpersonal skills. Solid knowledge of company safety policies. Alertness, precision, ingenuity, concentration, judgment, initiative, patience, oral and written communication skills are necessary. Constant use of near and far acuity, depth perception, field of vision, and color vision are essential to job performance. Lifting, carrying, pushing and/or pulling objects up to 50lbs.

Education and Experience:

Guest service experience required. 1-2 years of leadership experience is preferred.

Working Environment/Physical

Activities:

The entirety of the work days is spent outdoors in consistently changing weather conditions, including snow, rain, and extreme cold. 75% of the working days is spent standing, while 25% is spent walking around the resort. Employees may be exposed to dust and car exhaust throughout the day. Lifting of parking barricades, signs, trash bags, and other materials is required. On most days a break will be required and time slots will be assigned.

During this time employees must leave their designated work area. Employees may choose to have a ski break during their work day, this will be approved and scheduled by their supervisor. This is a non-skiing position